Work
Harvard.edu
Account lead and strategy across four years on the Webby award-winning flagship
The challenge
Harvard.edu operates at enormous scale: a Webby-honored WordPress Multisite serving a global audience, with spikes around Commencement and other university-wide moments. The platform needed ongoing strategic leadership, a hosting migration, and a clear roadmap without disrupting day-to-day operations.
The solution
As account lead, I partner with Harvard’s internal teams and our agency bench on strategy, roadmapping, vendor selection, and migration consulting, keeping the multisite environment stable while planning ahead for 2027 and beyond.
4
Years as strategist
Multisite
WordPress network
WP VIP
Platform migration
Project team
My role
Agency account lead and strategy
Agency team
Designers, front-end developer, back-end developer, motion developer (React), project manager, and team lead
Client team
Product owner, Content Strategy, Systems Analyst, and Marketing
The platform in production
Harvard.edu, the university’s flagship WordPress Multisite platform.
Built to last before I arrived
Harvard.edu’s current platform launched to Webby recognition, a major achievement for a site of this visibility and complexity. I came on afterward, not to reinvent the launch, but to help Harvard sustain and evolve a platform that already sets a high bar for higher-ed digital.
Four years as strategist
For the past four years, I’ve been the strategist on harvard.edu, still in that role today. That continuity matters on a site where decisions ripple across schools, campaigns, and central communications. I’m also helping plan the road ahead, including work shaping up toward 2027.
Account lead across teams
I serve as account lead, coordinating an agency team of designers, front- and back-end developers, a motion developer working in React, a project manager, and a team lead, alongside Harvard’s own statistics and data analysis, content entry, and marketing teams. The work sits at the intersection of product strategy and delivery.
Pantheon to WP VIP
A major thread of the engagement has been migration consulting: moving the platform from Pantheon to WordPress VIP. That meant vendor selection for hosting, technical planning, and a careful transition path for a multisite environment that cannot afford downtime or regressions.
Roadmaps & high-traffic events
Strategy and roadmapping are ongoing, not one-and-done. A recurring focus is planning around high-traffic events like Commencement, when the world watches Harvard and the site has to perform flawlessly. We balance feature work, infrastructure, and editorial needs across the calendar.
Multisite & Harvard Key
Harvard.edu runs as a WordPress Multisite network, with Harvard Key integration tying into the university’s identity and access ecosystem. Understanding that architecture and how central and school-level properties interact is core to every roadmap conversation.